Return and Exchange

 

If you are not satisfied with your purchase, you have 14 days to decide to either exchange or return it. The procedure is as follows:

1) Send us an e-mail to [email protected] and inform us of your return stating your order number, the article which you wish to return as well as the reason (i.e. too small, not as expected,…). Do not forget to specify whether you wish to return or exchange the item.

2) Return the article. Always return clothing in perfect condition with all its original labels and packaging. Underwear, swim suits, swim trunks and bikinis cannot be returned or exchanged for hygiene purposes.

3) Return adress: 

3) We will send you the new article or will refund you your purchase. Shipping fees shall not be refunded.

A detailed descreption can also be found under article 8 of the general terms and conditions of sale

If there is anything wrong with the items you ordered, let us know as quickly as possible by e-mail at [email protected] or by phone at 0478 34 01 64.